TillGrid

Privacy Policy

Last updated: June 12, 2026

This Privacy Policy describes how YapaLabs("we," "us," or "our") collects, uses, and shares information when you visit our website at https://tillgrid.yapalabs.com or use the TillGrid mobile application (package name: com.yapalabs.pos), available on Google Play.

We designed TillGrid with retail operators in mind. This policy explains what we collect, why we collect it, and the choices you have.

1. Information we collect

Information you provide

  • Account information: When you use the app, you may sign in with Google. We receive information made available by Google, such as your name, email address, and profile picture, in accordance with your Google account settings.
  • Business data you enter: Inventory items, barcode data, sales, receipts, and related shop records you create in the app.
  • Support requests: Information you send when contacting us at [email protected].

Information collected automatically

  • Device and app data: Device type, operating system version, app version, language, and general diagnostic information to keep the app reliable and secure.
  • Camera (with permission): TillGrid uses your device camera for barcode scanning. Images are processed on-device for scanning; we do not use the camera to record video or store photos unrelated to scanning.
  • Local storage: Business data may be stored locally on your device to support offline use. Sync behavior, when enabled, will be described in-app.
  • Website analytics: Basic usage data such as pages visited and referral source, if analytics are enabled on this site.

2. How we use information

We use information to:

  • Provide, maintain, and improve TillGrid;
  • Authenticate you and secure your account;
  • Process sales, inventory, and receipt features you request;
  • Send important service notices and product updates;
  • Respond to support requests and protect against abuse or fraud;
  • Comply with legal obligations.

3. Legal bases (EEA/UK users)

Where applicable, we process personal data based on: performance of a contract (providing the app), legitimate interests (security, improvement, fraud prevention), consent (marketing emails where required), and legal obligation.

4. How we share information

We do not sell your personal information. We may share information with:

  • Service providers that help us operate the app and website (for example, cloud hosting, authentication, and analytics), under contracts that require appropriate safeguards;
  • Googlewhen you choose Google Sign-In, subject to Google's policies;
  • Firebase / Google Cloud for authentication and backend services associated with the app;
  • Legal and safety when required by law or to protect rights, safety, and security.

5. Data retention

We retain information for as long as needed to provide the service, comply with legal obligations, resolve disputes, and enforce agreements. Contact and support correspondence is retained as long as needed to respond to your request. You may request deletion as described below.

6. Security

We use reasonable administrative, technical, and organizational measures to protect information. No method of transmission or storage is 100% secure; we cannot guarantee absolute security.

7. Your choices and rights

Depending on your location, you may have the right to:

  • Access, correct, or delete personal information we hold about you;
  • Object to or restrict certain processing;
  • Withdraw consent where processing is consent-based;
  • Port your data in a machine-readable format where applicable;
  • Lodge a complaint with a supervisory authority.

To exercise these rights, contact [email protected]. We may need to verify your identity before responding.

8. Children's privacy

TillGrid is not directed to children under 13 (or the minimum age in your jurisdiction). We do not knowingly collect personal information from children. If you believe a child has provided us data, contact us and we will take appropriate steps to delete it.

9. International transfers

We may process information in countries other than where you live. Where required, we use appropriate safeguards for cross-border transfers.

10. Third-party links

Our website or app may link to third-party services. Their privacy practices are governed by their own policies, not this one.

11. Changes to this policy

We may update this Privacy Policy from time to time. We will post the updated version on this page and revise the "Last updated" date. Material changes may be communicated through the app or email where appropriate.

12. Contact us

Questions about this Privacy Policy or our data practices? Contact us: